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How dd200m Handles Your Personal Information

When you open an account with dd200m, we collect only what we need to run your sessions, process your DANA, OVO or GoPay transactions, and keep your account secure.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session controlsYour right to request dataDirect contact for privacy queries
dd200m How dd200m Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Privacy Request Send a written data request to our privacy address. We respond to access, correction and deletion requests within the timeframe local rules require. Include your registered account email.
Live Chat Support Open the chat window from your account dashboard and select the data or privacy topic. Our Indonesia support team handles wallet-linked queries including DANA, OVO and GoPay details.
Account Settings Path From your account settings, you can review the contact details and wallet information we hold, and flag any entry you believe is incorrect for our team to check.
DATA HANDLING DETAIL

How We Protect and Manage Your Account Data

Cookie and Session Data

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these from your browser at any time without losing your account history.

Wallet Security Handling

Your DANA, OVO or GoPay identifier is stored in encrypted form. We never expose the full wallet number in any email or chat log — only a masked reference is visible in your transaction history.

Data Retention and Deletion

Active accounts retain full session and payment records. Closed accounts are anonymised on request, though transaction logs tied to a specific date are kept as required by applicable rules in eligible regions.

Requesting Changes or Access

You have the right to request a copy of what we hold, correct inaccurate entries, or ask us to delete your personal data where that is permitted. Use live chat or email to start the process.

Common Questions About Your Privacy on dd200m

These are the questions we actually receive about data handling, wallet privacy and account rights. If your question is not here, reach out via live chat and ask for the privacy topic.

We collect your name, contact email and the wallet identifier — DANA, OVO or GoPay — you link to your account. We do not collect payment card numbers or unrelated personal records.

No. Wallet identifiers are stored encrypted and only a masked reference appears in your own transaction history. We do not expose full wallet numbers in support chats or email correspondence.

On account closure we can anonymise your personal profile on request. Some transaction logs are retained for a defined period as required under applicable rules in the eligible regions where we operate.

Yes. Send a request via email or live chat, selecting the privacy topic. We will compile what we hold on your account and respond within the timeframe that local applicable rules require.

We do not sell personal data. We share only what is strictly required with the payment rails — DANA, OVO, GoPay — to complete your deposit or withdrawal. No data is passed to advertisers.

Open account settings to review the details we hold, or contact our Indonesia support team via live chat. Flag the inaccurate entry and our team will verify and correct it promptly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.